Refund policy

Refund and Exchange Policy

Returns

We want our clients and customers to be happy with their purchases from LIV + GRACE SKINCARE. If a product absolutely doesn't work for an individual, please contact info@livandgraceskincare.com within 14 days of the purchase date and explain your reason for a desired return. If you have followed all the guidelines and LIV + GRACE SKINCARE grants a return for a refund or exchange, you will receive a "Return Confirmation Number" to include when shipping back to the below address within 5 business days. Shipping Fees are non-refundable and there is a 15% restocking fee applied to all refunds. 

Our products are small batch and fresh, therefore if 14 days have gone by since your purchase, unfortunately we can’t offer a refund or exchange.  

Exchanges (if applicable)

If you need to exchange an item, kindly send us an email to info@livandgraceskincare.com for a "Return Confirmation Number". Once you receive notification of your approved RCN, you may send your item to: 1370 Trancas Street, #244 Napa California US 94558. Postage is not refundable or reimbursed.

For questions, please email info@livangraceskincare.com.